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GENERAL CONDITIONS OF SALE (GCS)
We do everything to protect your rights and allow you to access our online training courses without problems, frustrations or misunderstandings. With these general conditions of sale, we assure you security during your purchase, fair play as well as respect for your rights as consumers. Your happiness is ours and we respect our values at all times. Our goal is to be able to transmit our knowledge of astrophotography and astronomy in general to as many people as possible. This is why we ask you to read our general conditions of sale carefully before your purchases.
Transparency is important both to us and to you. We protect you during your various processes during your visit to our website. Do not hesitate to also read ourPrivacy Policy as well as ourTerms of use in order to be completely informed.
Would you like more information regarding our general conditions of sale? Leave us a message on our pageAdviceand we will respond to you as clearly as possible and within a reasonable time.
Receipt of purchases
Check the status of files received upon purchase without delay to exclude defects or damage during data transfer. In accordance with the law, you are obliged to notify us of any defect or anomaly affecting the services received to enable us to remedy it.
Price
Prices for online courses are indicated net amounts, VAT included.
Applicable law and legal forum
The applicable law is Swiss law.
Refund
No refunds are possible as long as the order is approved and the purchase received.
Copyright protection
The documents and videos received are protected by copyright. It is prohibited to share them with third parties. Any abuse will be systematically denounced and subject to legal proceedings.
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